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Patient Relations

News and opinion articles for medical professionals pertaining to patient relations, including ethics, insurance, healthcare reform and medical technology,

ED Crowding & Quality of Care | News Brief

Results of a systematic review indicate that three simple crowding measures appear to be linked to quality of care. Of 15 crowding measures with links to quality of care, the three most frequently linked were:

Number of patients in the waiting room.…

The Art of Giving Bad News

The Art of Giving Bad News | News Brief

In my medical training, I never received any training on how to tell the patient bad news. The art of it has evolved over years of practice. This is perhaps one of the hardest jobs a doctor does.

Patient Satisfaction & Surgical Quality | News Brief

Study results indicate that patients with high satisfaction scores appear to experience significantly higher surgical quality when compared with those with low satisfaction scores. Patients with high satisfactions scores had relative risk reductions of 11.1% for mortality, 12.6% for failure to rescue, and 11.5% for minor complications.…

Innovative Tool Enhances HIV Care

Innovative Tool Enhances HIV Care | Feature

Recent research has shown that only about 30% of the 1.2 million people living with HIV in the United States have achieved viral suppression. To improve this status, it is important to ensure that all people living with HIV receive effective treatment, not only for their own health, but also to help prevent transmission to sex partners, says Nick DeLuca, PhD.…

CME: Recognizing & Treating Caregiver Burden

CME: Recognizing & Treating Caregiver Burden | Feature

Greater efforts are needed to assess caregivers regularly to prevent or detect caregiver burden early in its course, provide skillful caregiver assessment, and offer appropriate interventions to prevent or treat caregiver burden.

Is Marcus Welby Medicine Dead?

Is Marcus Welby Medicine Dead? | Medical Blog

"You know the type where a doctor is in a small practice and knows all his patients, even what positions their kids play on the baseball team and what grades they got in math."

Woman Refuses Episiotomy, Gets One Anyway

Woman Refuses Episiotomy, Gets One Anyway | Guest Blog

"This case is not about malpractice. It is about the right of a patient to refuse an intervention. While the doctor stood with scissors in hand, the patient can clearly be heard saying, 'Don’t cut me.'"

CME: POLST & Emergency Medicine: Considering the Issues

CME: POLST & Emergency Medicine: Considering the Issues | Guest Blog

Physician Orders for Life-Sustaining Treatment (POLST) is increasingly being used to communicate end-of-life care preferences for the seriously ill and frail. Although designed to be as clear as possible, there may be unexpected challenges in interpreting and using POLST in the ED.

The War on Doctors & Destruction of Healthcare

The War on Doctors & Destruction of Healthcare | Medical Blog

Walking the hospital corridors, many of the comments I overhear patients and others speaking about doctors often amazes me. On this day, I took notice to the conversation of two elderly women who were none too happy with doctors, whom they stated only cared about their computers these days and not about their patients.…

Outlaw Motorcycle Gangs: Lessons for ED Personnel

Outlaw Motorcycle Gangs: Lessons for ED Personnel | Feature

Outlaw motorcycle gangs (OMGs) are an iconic element of the criminal landscape in the United States. “When an injured member of an OMG is brought to the ED, other members and associates are likely to come to the ED to support him,” say Anand N.…

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