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Month: November 2012

Positive Patient Perceptions of ED Communication

Investigators in Connecticut have found that patient perceptions of communication with ED medical teams appear to be positive. Results indicate that patients perceived ED teams to be respectful and willing to listen. “Excellent”...

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ERs Go Mobile with Reservations

More than 100 hospital emergency departments are borrowing an idea from the restaurant industry: online reservations. Additional concierge services such as mobile apps for wait times make ER experiences more agreeable. ERs are...

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