MedPage Today

The Late Show: How should patients who arrive late be handled?

  Traffic comes to a complete stop. Although this may not seem like such an unusual thing in New York City, during the week of the United

The Story Behind Our Scores

  The report cards for clinicians in our accountable care organization (ACO) came out recently, and boy, did we fail miserably. Looking through the 59-page document, some

Making Sure Patients Are Safe to Go

As the academic year starts out, the interns have arrived and started to rotate through our ambulatory practice. During orientation we touch on the unusual concept of

The Patient Who Didn’t Age

  Yesterday I saw a pretty good trick: a 65-year-old man who was 62 years old for three years. In our electronic medical record, he was ageless,

Finding Telemedicine’s Niche | Medical Blog

There are certainly times where I probably don’t need to make a patient physically come in to the office. As part of trying to figure out where

Perfecting the Post-Visit Procedure | Medical Blog

After-visit calls aren’t working; what can be done instead? Right outside of my office door is one of the workstations where our medical technicians perform one of

Improving Lifestyles, One Patient at a Time | Feature

I’m sure a lot of people received health-related presents this past holiday season. But will they make us healthier? How many Fitbits are gathering dust, uncharged? How

To Standardize or Not to Standardize? | Medical Blog

How much can we standardize medicine, and even if we can, is that a good thing? There was a meeting yesterday for all of our Ambulatory Care

How should patients who arrive late be handled? | Feature

Traffic comes to a complete stop. Although this may not seem like such an unusual thing in New York City, during the week of the United Nations

Widening the Scope of Practice | Medical Blog

Dr. Pelzman discusses the challenge of involving nurses and other healthcare professionals into the current scope of practice so they can do more of what they love.

Becoming a Better Leader – in a Week | Medical Blog

Reward or punishment? Sometimes it’s hard to tell, as I have been sent off to an “Executive Leadership” conference this week, where we are spending long hours

Culture of Safety: Just Do It | Feature

Quite a number of years ago, a patient of mine came to see me for her routine annual physical examination, and it ended up costing her a

A Radical Step: The ‘Bump List’ | Medical Blog

“Our proposal is to create a ‘bump list’ made up of patients who call up seeking a same- or next-day appointment. We have decided to try something

Coping With the No-Shows | Medical Blog

5,941. Are you kidding me? Disturbed by a rising no-show rate in our residents’ practices, we ran the numbers the other day. Looking back over the past