Results of a survey of inpatient adults suggest that patients highly value verbal communication on discharge care plans. The study also found that information about recommended lifestyle changes and personal communication between their inpatient and outpatient providers were highly valued. Most patients (64.5%) preferred verbal discharge instructions, and just 10.5% requested written instructions. All patients indicated that information on when to contact their primary care physician and on medications they should continue was essential. All patients also wanted “a lot of information” about their condition and test results, but only 39% reported wanting “a lot of information” about their medications.

Abstract: Journal of Hospital Medicine, March 23, 2012.