For a study, researchers sought to understand that before the COVID-19 epidemic, the use of telerehabilitation in children was restricted due to cultural, technological, governmental, and financial obstacles. To gather quantitative and qualitative information about the experiences of patients with disabilities and their caregivers during Phase 1 of the COVID-19 pandemic and their level of satisfaction, the study was carried out following the CHERRIES (Checklist for reporting results of internet E-surveys) guidelines. Google Forms was used to create and email the online survey. A 5-point Likert Scale was used to score the outcome measures. To get qualitative information, two additional open-ended questions were asked. The poll received responses from 138 families out of 261; 80.5% of the caregivers said they were happy with the telerehabilitation. The involvement of the families in identifying and discussing rehabilitation goals was highly rated by more than half (53%) of the families. Investigators have learned more about the possibility of telerehabilitation because of the use of telehealth during the COVID-19 lockdown, which also significantly increased caregiver satisfaction. An increase in telehealth utilization could lead to improvements in distant patient care with the proper training and uniform models of care.