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The ‘auxiliary’ white coat effect in hospitals: perceptions of patients and doctors.

The ‘auxiliary’ white coat effect in hospitals: perceptions of patients and doctors.
Author Information (click to view)

Tiang KW, Razack AH, Ng KL,


Tiang KW, Razack AH, Ng KL, (click to view)

Tiang KW, Razack AH, Ng KL,

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Singapore medical journal 2017 04 03() doi 10.11622/smedj.2017023
Abstract

A doctor’s attire is vital for both a positive first impression and the overall healthcare experience of patients. We attempted to understand patients’ and doctors’ perceptions and preferences regarding six types of dress codes used by doctors in different situations and locations. A total of 87 patients and 46 doctors participated in the study. Separate sets of questionnaires, that included four demographic questions and 14 survey questions, were given to the patient and doctor groups. Most patients preferred doctors dressed formally in white coats irrespective of scenarios or locations whereas majority of doctors preferred formal attire without white coats. Both groups preferred operation theatre attire in the emergency department. Findings confirmed that patients perceived doctors as more trustworthy, responsible, authoritative, confident, knowledgeable and caring in white coats. There is a need to educate the public regarding the reasons for change in doctor’s traditional dress codes.

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