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Patient Satisfaction Surveys Are Bogus

Patient satisfaction surveys are flawed in many ways. Here are just a few: 1. Sampling is a huge problem. A description of why sampling is an issue can be found here. It’s a bit complex. To summarize, the validity of a survey is...

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Enhancing Consultations in the ED

In EDs nationwide, consultations between emergency physicians (EPs) and other doctors or specialists for advice or intervention regarding patient care occur on a daily basis. Emergency medicine (EM) consultation is an important...

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Do EMRs Make Documentation Too Easy?

There are many interesting unintended consequences of electronic medical records (EMRs). I was reminded of this by a recent blog I wrote about what interns really do when they are on call. According to a study from a VA hospital...

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