Q: What would our practice receive with the PW Digital Tablet?
A: Qualified practices will receive:
– A 10” Verizon 4G LTE digital tablet
– An attractive wall-mounted or countertop tablet docking display
– Charging statyion comes with an additional mobile device charging area
– High-quality medical content
– Dedicated LIVE phone support
Q: How does our practice sign up for the PW Digital Tablet network?
A: It’s very easy. Simply fill out the Service Agreement and fax it to 515.573.2785 or call 800.317.9139. You can also sign up online at http://www.physweekly.com/tablet. Once we receive your completed Service Agreement, we will begin the service initiation process.
Q: How can the PW Digital Tablet be free to our practice?
A: The Physician’s Weekly Digital Tablet service is funded through pharmaceutical sponsorships and a limited number of messages from industry sponsors. This allows us to offer the digital tablet service to your practice at no charge.
Q: When can we expect our system to be shipped?
A: It depends on your specific needs, but generally your free PW Digital Tablet Service will be available for installation and activation 2-3 weeks after you sign up.
Q: What products are included in the shipment?
A: You will receive a pre-programmed 10″ 4G LTE Verizon digital tablet, and your docking display configured for either wall-mounted or countertop use.
Q: How long with the installation take?
A: Installing the tablet display is easy. Both the setup and installation of the wall mounted or countertop docking display should take less than 30 minutes.
Q: Who in our practice should be notified about the Digital Tablet service PRIOR to install?
A: This product operates on cellular data and is therefore not relying on your practice’s wifi network. Your IT staff, sub-contractor, or third party vendors will not need to be notified. It is as close to “plug-n-play” as possible.
Q: Will our practice be responsible for taking care of the system after installation?
A: We provide all technical and maintenance support absolutely free of charge. If your system isn’t working, simply contact our dedicated customer service team at 123.456.7890 or email TabletSupport@physweekly.com, and we will work with you to fix the problem or have a new system sent immediately.
Q: Who develops the content?
A: The PW tablet includes the same high-quality medical content developed by Physician’s Weekly that is found on our posters, as well as credible third party medical resources (eg., PubMed, the National Institute of Health, etc.).
Q: How often is content refreshed?
A: Content is refreshed on a frequent basis.
Q: How is programming delivered to our practice?
A: Content is delivered through the 4G LTE cellular data included in your service.
Q: How much sponsored content should we expect?
A: Between 5 to 10 pieces of sponsored content (videos and articles) will be displayed on the tablet app. Additionally limited banner ads will be displayed on articles as well as unobtrusive pop-up questionnaires.
Q: Do you always have the same sponsors?
A: Our sponsors change on a monthly basis; however, they may choose to sponsor more than one month of programming.
Q: Do the sponsors have any influence over the content?
A: No, our content is created independent of any influence from our sponsors.
Q: Will this use of the internet interfere with
other office activities, increase costs, etc?
A: No, the PW Digital Tablet relies on 4G LTE mobile data and will not use your facility’s wifi network or bandwith.
Q: Will this tablet give Physician’s Weekly
access to any patient information?
A: No, never. Our system is in no way connected to your network. This keeps your network’s security features
intact and HIPAA compliant.
Q: Is there streaming video?
A: No. The video content will be downloaded to the
digital tablet and will play from the tablet’s memory.