The use of palliative care (PC) in developing environments is hampered by a lack of understanding of the practice. In a multi-site quality improvement initiative in India, it was important to recognize and comprehend the tactics that altered people’s perceptions of the ideas and importance of palliative care.

Forty-four semi-structured interviews with clinicians and organization stakeholders were done by the Palliative Care – Promoting Assessment and Improvement of the Cancer Experience (PC-PAICE) assessment team at seven geographically separated locations. Researchers employed deductive and inductive methods in this secondary study to find emergent themes.

The following tactics effectively raised awareness of the ideas and benefits of palliative care. Teaching palliative care and its principles to medical students, employees, and the community is Strategy 1 is a sub-strategies to participate in neighborhood gatherings. Introduce PC principles into medical education at a young age. Ensure consistency in practitioners’ training. Strategy 2 was to plan and distribute research that is relevant to India to raise awareness of the importance of palliative care. Sub-strategies: Disseminate and make use of studies on palliative care in India. To increase understanding of palliative care services and their principles, implement Strategy 3 by facilitating communication between providers and departments. Sub-strategies: Establish referral frameworks and network with healthcare professionals who refer patients for palliative care to raise knowledge of the services offered and the principles of palliative care.

Program development might involve community- and provider-focused initiatives on raising knowledge of the ideas and importance of palliative care. The 3 tactics were effective in places that represented various geographical and cultural contexts in India; as a result, they could work in other situations.