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CID2162

Interview Strategies for Hiring Medical Staff

Turnover on a medical administrative staff can be devastating. Workflow is disrupted, tasks need to be retaught, and finding a good fit can be elusive. For this and many other reasons, you should have a clear plan in place for...

Managing Your Online Reputation

The secret to offset a negative review is to balance it out with a five-star review. If you only have one review, and it’s a negative one, there’s not much you can do about it. A better approach might be to ask 30 patients who...

A Nurse Is to a Patient What a Mother Is to a Child

I was on inpatient service and reviewed the patient’s chart to find out that her cancer had spread to her spine, which had incapacitated her to the point that she could not walk on her own and required assistance even for...

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