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Author: Janine Anthes

Positive Patient Perceptions of ED Communication

Investigators in Connecticut have found that patient perceptions of communication with ED medical teams appear to be positive. Results indicate that patients perceived ED teams to be respectful and willing to listen. “Excellent”...

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ERs Go Mobile with Reservations

More than 100 hospital emergency departments are borrowing an idea from the restaurant industry: online reservations. Additional concierge services such as mobile apps for wait times make ER experiences more agreeable. ERs are...

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Younger Doctors, Bigger Spenders?

Younger, newer doctors tend to run up a higher healthcare tab for their patients than their more established colleagues, according to a new study published in the November 2012 issue of Health Affairs. A study, sponsored by RAND...

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